Privacy concerns with COVID-19 tracking apps: a privacy calculus approach
Fernandes, T. and M. Costa (2023); “Privacy concerns with COVID-19 tracking apps: a privacy calculus approach“, Journal of Consumer Marketing, 40(2), 181 -192.
Understanding special requests as drivers of customer citizenship behaviours: the role of gratitude and satisfaction
Fernandes, T. and B. Cruzeiro (2023); “Understanding special requests as drivers of customer citizenship behaviours: the role of gratitude and satisfaction“, Journal of Marketing Theory and Practice, 31(3), 368-382.
Judging a Book by its Cover? The Role of Unconventional Appearance on Social Media Influencers Effectiveness
Fernandes, T., H. Nettleship and Luísa Pinto (2022); “Judging a Book by its Cover? The Role of Unconventional Appearance on Social Media Influencers Effectiveness“, Journal of Retailing and Consumer Services, 66, 102917.